Water Damage Repair and Restoration

What is Water Damage Restoration?

Moisture that enters your home causing damage to the interior. Water can come from many sources in your home that will cause damage. The longer that the water sits the more damage it will cause.

  • Broken Pipe
  • Flooding
  • Crawlspace Moisture
  • Leaky Roof
  • Sewage Backup
  • Supply Line Leak
  • Broken Water Heater

There are many other ways that water may enter the interior of the home and cause damage. Restoration of your water damaged home starts with extracting the water and begin drying. Our trained and certified technicians are experts in water damage cleanup from any source. While you may be worried about the cleanup process, know that we are working with your insurance company and adjuster from day one. We have great relationships with all major insurance companies and are most likely on their preferred vendor list.

Water Damage Equipment

Our technicians use state of the art equipment to dry your home as quickly as possible. Extracting the water is only the first step in the mater mitigation process. We use air movers and dehumidifiers to remove any moisture from wet materials and the air as it evaporates. We understand that too much moisture will cause mold problems within a couple of days. We are available 24/7 to begin cleanup services for all our clients in New Bern and the cities in Craven and Pamlico counties.

Have Water or Flood Damage?
Call Us Today – (252) 637-7274

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of New Bern is strategically located to respond quickly to your water or flood damage event. When a major flooding event occurs, we can call upon our national network of 2210 SERVPRO Franchises and special Disaster Recovery Teams if we need additional resources or personnel.

We are proud to serve our local communities:

Why Choose SERVPRO of New Bern?

fast response to water damage

We’re Faster to Any Size Disaster

We’re dedicated to responding immediately when you contact us. A fast response lessens the damage, limits further damage, and reduces cost.

Learn More

highly trained water damage restoration technicians

We’re Highly Trained Water Damage Specialists

As water damage specialists, we have the experience, expertise, and advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates.

Learn More

fast water damage cleanup

We Use Advanced Drying Equipment and Techniques

Properly restoring your home after a water damage event requires specialized equipment and products. This advanced equipment help us to remove the water, even hidden moisture, quickly and efficiently. We then dry the structure with powerful dehumidifiers. Finally, our technicians will clean the affected area with professional grade cleaning and sanitizing agents for your comfort and safety.

Learn More

Our Water Damage Restoration Process

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration