Water Damage Repair and Restoration

What is Water Damage Restoration?

Moisture that enters your home causing damage to the interior. Water can come from many sources in your home that will cause damage. The longer that the water sits the more damage it will cause.

  • Broken Pipe
  • Flooding
  • Crawlspace Moisture
  • Leaky Roof
  • Sewage Backup
  • Supply Line Leak
  • Broken Water Heater

There are many other ways that water may enter the interior of the home and cause damage. Restoration of your water damaged home starts with extracting the water and begin drying. Our trained and certified technicians are experts in water damage cleanup from any source. While you may be worried about the cleanup process, know that we are working with your insurance company and adjuster from day one. We have great relationships with all major insurance companies and are most likely on their preferred vendor list.

Water Damage Equipment

Our technicians use state of the art equipment to dry your home as quickly as possible. Extracting the water is only the first step in the mater mitigation process. We use air movers and dehumidifiers to remove any moisture from wet materials and the air as it evaporates. We understand that too much moisture will cause mold problems within a couple of days. We are available 24/7 to begin cleanup services for all our clients in New Bern and the cities in Craven and Pamlico counties.

Have Water or Flood Damage?
Call Us Today – (252) 637-7274

Locally Owned Company with National Resources

SERVPRO of New Bern is locally owned and operated—so we are part of this community too. We are also part of a national network of over 2070 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters.

We are proud to serve our local communities:

Why Choose SERVPRO of New Bern?

fast response to water damage

We’re Faster to Any Size Disaster

SERVPRO has over 2070 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. If your New Bern home or business is affected by water damage, we can provide an immediate emergency response that helps to prevent secondary damage and mold.

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highly trained water damage restoration technicians

We’re Highly Trained Water Damage Specialists

As leaders in the water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-water-damage condition. Our process includes documentation of the drying process to validate your property is dry. Learn about our water damage training and certificates.

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fast water damage cleanup

We Use Advanced Drying Equipment and Techniques

We invest in the latest technology and equipment because it helps us restore your home more quickly and to minimize cost. This equipment allows us to detect hidden moisture and extract standing water quickly and efficiently. We also utilize professional-strength cleaning, sanitizing, and deodorizing products to cleaning and sanitize the affected water damage area for your comfort and safety.

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Our Water Damage Restoration Process

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration