About SERVPRO of New Bern

John W. & Cynthia S. Baldwin

Owners of SERVPRO of New Bern

Under New Management

John and Cynthia Baldwin are the new owners of SERVPRO of New Bern. They are really excited about bringing their years of experience in the Service Industry to Craven and Pamlico Counties.

John and Cynthia Baldwin bought a SERVPRO franchise in 2015. Since then they have grown year after year and have bought more franchises along the way. They now own six franchises between North Carolina and Virginia. John's experience in the construction industry for 30 years made it a natural choice to buy a franchise and continue helping people when they needed it most, when they need fire restoration, mold remediation, or water damage cleanup.

New Commercial Large loss and Storm Services

One of the most immediate ways to help New Bern and surrounding areas is with commercial and storm services. The Baldwins have hundreds of air movers and dehumidifiers waiting in a trailer to be used. In order to be Faster to Any Size Disaster all this equipment is in a trailer ready to go 24/7. No need to gather equipment or rent from a supplier. SERVPRO of New Bern is ready to cleanup after a large commercial fire or large flood affecting hundreds of homes.

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:


  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CRT - Color Repair Technician
  • ECTP - Employee Certification Training Program
  • FCT - Floor Care (Hard Surfaces) Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and safety Technician
  • IICRC Certified Firm
  • LCT - Leather Cleaning Technician
  • MSI - Marble and Stone Inspector
  • OCT - Odor Control Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • RCT - Rug Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

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