Flooding and Water Damage Restoration in New Bern, NC

Your New Bern home deserves the best service when it comes to cleaning up flooding from water leaks or sewage problems. We use advanced drying techniques that are approved by all insurance carriers. As a Preferred Vendor, we make sure to treat you and your damaged home with the best care possible. We use expert technicians and equipment to assure your home does not suffer from secondary damage that would have to be paid out-of-pocket.

As a locally owned and operated SERVPRO Franchise, our crews and equipment are here in New Bern ready to go. Give us a call and we'll make sure your damaged home looks "Like it never even happened."

SERVPRO of New Bern

Water or Flood Damage? Call Us Today – (252) 637-7274

24-Hour Emergency Water Removal Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. We provide emergency water restoration services 24 hours a day, 7 days a week – including all holidays. New Bern residents can expect an immediate response time, day or night.

Faster to Any Size Water Emergency

SERVPRO has over 2140 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. If your New Bern home or business is affected by water damage, we can provide an immediate emergency response that helps to prevent secondary damage and mold.

Highly-Trained Water Restoration Specialists

As water damage specialists, we have the experience, expertise, and the advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates.

Locally Owned and Operated

SERVPRO of New Bern is locally owned and operated so we are part of this community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We take pride in being a part of the New Bern community and want to do our part in making our community the best it can be.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

2. Inspection and Damage Assessment

We carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

3. Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. We start this process as soon as possible to minimize further damage and to help prevent mold growth.

4. Drying and Dehumidification

After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. Our Professionals use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

5. Cleaning and Sanitizing

We clean, repair, and disinfect all of the restorable items and structures that were damaged by the water. We are adept at cleaning contents using a number of techniques. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

The Trusted Leader in Water Restoration

You can trust SERVPRO of New Bern to understand your water emergency and quickly respond with the equipment and trained professionals you need right now. SERVPRO recognizes how troubling a water loss can be for a homeowner. Give us a call at (252) 637-7274 and we can answer any questions you have. SERVPRO can help restore your home, making it “Like it never even happened.”