Flooding and Water Damage Restoration in New Bern, NC

Your New Bern home deserves the best service when it comes to cleaning up flooding from water leaks or sewage problems. We use advanced drying techniques that are approved by all insurance carriers. As a Preferred Vendor, we make sure to treat you and your damaged home with the best care possible. We use expert technicians and equipment to assure your home does not suffer from secondary damage that would have to be paid out-of-pocket.

As a locally owned and operated SERVPRO Franchise, our crews and equipment are here in New Bern ready to go. Give us a call and we'll make sure your damaged home looks "Like it never even happened."

SERVPRO of New Bern

Flooding or Water Damage? Call Us Today – (252) 637-7274

24 Hour Emergency Water Removal Service

Flooding or water damage can affect your New Bern home or business, day or night, without warning. That’s why we provide immediate emergency water damage restoration services 24 hours a day, 7 days a week – 365 days a year.

Faster to Any Size Water Emergency

SERVPRO has over 2190 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. If your New Bern home or business is affected by water damage, we can provide an immediate emergency response that helps to prevent secondary damage and mold.

Highly-Trained Water Restoration Specialists

As leaders in the water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience.  We use this training and experience to quickly dry your home and restore it back to pre-water damage condition. Our process includes documentation of the drying process to validate your property is dry. Learn about our water damage training and certificates.

Locally Owned and Operated

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of New Bern is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the New Bern community and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

2. Inspection and Damage Assessment

We determine the scope of your water damage at this stage is crucial to developing a plan of action. We inspect and test the damaged area to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

3. Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property which helps prevent secondary water damage and mold growth.

4. Drying and Dehumidification

We use specialized equipment to remove the remaining water which is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

5. Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. We can clean restorable items using a number of specialized cleaning techniques. We also disinfect with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

Restoration is the process or restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

The Trusted Leader in Water Restoration

SERVPRO of New Bern understands your water crisis and is ready to respond with the right tools and crew. As a leader in the water restoration industry, SERVPRO is a trusted friend, standing by and ready to help you when a water emergency happens. We know that when water damage affects your home, it can be upsetting. Let us answer any questions you have at (252) 637-7274. We are ready to make this situation “Like it never even happened.”