Fire Damage Repair and Restoration

24-Hour Emergency Service
Faster to Any Size Disaster
Locally Owned and Operated
A Trusted Leader in the Restoration Industry
Highly Trained Fire Restoration Technicians

A building fire can be very destructive, which is why cities and governments do all they can to keep fires from happening and spreading. Firefighters are ready to respond to the call of fire alarms and 911 calls at a moment's notice. We are grateful for the first responders in New Bern that put their lives at risk to keep us and our properties safe.

Emergency Mitigation and Board Up Services for New Bern

After a fire, it may not only be smoke damage that is visible. Water damage is also common because of the amount of water it takes the firefighters to put out the blaze. We understand the nuances of cleaning homes and businesses after a fire. There are many people who get involved, with many decisions that have to be made. That is why we perform board-up and emergency mitigation services 24 hours a day to keep the problems of secondary damage from getting out of hand.

We understand you may be feeling confused, stressed, and more than a little vulnerable. Our technicians will treat your family with empathy and your home with great care. Until help arrives, please refer to our Fire Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

Have Questions? Call Us Today – (252) 637-7274

Why Choose SERVPRO of New Bern?

We’re Faster to Any Size Disaster

Immediate action is crucial when dealing with water and fire damage. We’re dedicated to responding immediately when you need help. A fast response helps lessen the damage, limits secondary damage, and reduces cost.

Learn More

highly trained fire damage restoration technicians

We’re Fire and Water Damage Specialists

There is no substitute for training and experience. As fire and water damage specialists, our business is built upon fire and water restoration expertise. We have the knowledge and the specialized equipment to get your property back to pre-fire condition.

Fire & Smoke Restoration Technician
Odor Control Technician
Upholstery & Fabric Cleaning Technician
Water Damage Restoration Technician

Learn More

Our Restore vs. Replace Mentality

We clean and restore your property using specialized equipment and cleaning techniques. Our “restore first” mentality reduces interruption and gets you back to your life.

Learn More

Locally Owned Company with National Resources

SERVPRO of New Bern is locally owned and operated, so we are part of this community too. When you have a smoke or fire damage emergency, we’re already nearby and ready to help. We take pride in being a part of the New Bern community and want to do our part in making it the best it can be.

We are proud to serve our local communities:

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. When various materials burn, the soot and residue they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.