Fire Damage Repair and Restoration

A building fire can be very destructive, which is why cities and governments do all they can to keep fires from happening and spreading. Firefighters are ready to respond to the call of fire alarms and 911 calls at a moment's notice. We are grateful for the first responders in New Bern that put their lives at risk to keep us and our properties safe.

Emergency Mitigation and Board Up Services for New Bern

After a fire, it may not only be smoke damage that is visible. Water damage is also common because of the amount of water it takes the firefighters to put out the blaze. We understand the nuances of cleaning homes and businesses after a fire. There are many people who get involved, with many decisions that have to be made. That is why we perform board-up and emergency mitigation services 24 hours a day to keep the problems of secondary damage from getting out of hand.

We understand you may be feeling confused, stressed, and more than a little vulnerable. Our technicians will treat your family with empathy and your home with great care. Until help arrives, please refer to our Fire Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

Have Questions? Call Us Today – (252) 637-7274

Why Choose SERVPRO of New Bern?

fast response to fire damage

We’re Faster to Any Size Disaster 

We’re dedicated to responding immediately when you need help with fire or water damage. A fast response lessens the damage, limits further damage, and reduces cost.

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highly trained fire damage restoration technicians

We’re Fire and Water Damage Specialists

We specialize in fire and water restoration. We’ve received advance training in restoration techniques, and we have the experience and specialized equipment to quickly restore your property.

  • Fire & Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

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fast fire damage cleanup

Our Restore vs. Replace Mentality

Besides the obvious advantage of lower costs, our “restore first” mentality also gets you back into your home or business quicker and with less disruption to your life.

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Locally Owned Company with National Resources

SERVPRO of New Bern is locally owned and operated, so we are part of this community too. When you have a smoke or fire damage emergency, we’re already nearby and ready to help. We take pride in being a part of the New Bern community and want to do our part in making it the best it can be.

We are proud to serve our local communities:

Our Fire Damage Restoration Services

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (252) 637-7274