Fire Damage Repair and Restoration

A building fire can be very destructive, which is why cities and governments do all they can to keep fires from happening and spreading. Firefighters are ready to respond to the call of fire alarms and 911 calls at a moment's notice. We are grateful for the first responders in New Bern that put their lives at risk to keep us and our properties safe.

Emergency Mitigation and Board Up Services for New Bern

After a fire, it may not only be smoke damage that is visible. Water damage is also common because of the amount of water it takes the firefighters to put out the blaze. We understand the nuances of cleaning homes and businesses after a fire. There are many people who get involved, with many decisions that have to be made. That is why we perform board-up and emergency mitigation services 24 hours a day to keep the problems of secondary damage from getting out of hand.

We understand you may be feeling confused, stressed, and more than a little vulnerable. Our technicians will treat your family with empathy and your home with great care. Until help arrives, please refer to our Fire Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

Have Questions? Call Us Today – (252) 637-7274

Why Choose SERVPRO of New Bern?

fast response to fire damage

We’re Faster to Any Size Disaster 

SERVPRO of New Bern is dedicated to responding immediately to your New Bern fire damage emergency. A faster response is the key to help prevent additional damage and reduce the restoration cost.

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highly trained fire damage restoration technicians

We’re Fire and Water Damage Specialists

We specialize in fire and water restoration. We’ve received advance training in restoration techniques, and we have the experience and specialized equipment to quickly restore your property.

  • Fire & Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

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fast fire damage cleanup

Our Restore vs. Replace Mentality

We clean and restore your property using specialized equipment and cleaning techniques. Our “restore first” mentality reduces interruption and gets you back to your life.

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Locally Owned Company with National Resources

SERVPRO of New Bern is locally owned and operated—so we are part of the New Bern community too. We are also part of a national network of over 2140 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large-scale disasters.

We are proud to serve our local communities:

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. When various materials burn, the soot and residue they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (252) 637-7274