Tips for Fixing a Leaky Faucet
10/14/2021 (Permalink)
A leaking faucet isn't necessarily an emergency, but if the problem persists, it can cause a lot of damage to the cabinets and floors underneath it. Claims may be filed with your company for remediation of the damage. Whether or not the policy covers it, it's still good customer service to have water damage remediation experts in New Bern, NC, you can trust to mitigate the damage thoroughly and restore the structure. Many insurance providers trust SERVPRO as a preferred vendor due to the fast, superior service that its team members offer.
How To Deal With a Leaky Faucet
Call the Plumber
Homeowners who don't have a lot of maintenance experience probably shouldn't begin with trying to fix a dripping faucet. It's better to call in the professionals in this case. The first thing the plumber will probably want to know is the type of faucet:
- Compression faucet
- Ball faucet
- Ceramic-disk faucet
- Cartridge faucet
Chances are that the problem can be fixed by replacing an old washer or tightening the connection somewhere within the apparatus. A qualified plumber can get the problem fixed properly so that it doesn't keep happening.
Assess the Damage
Once the leaking faucet is fixed, the mitigation team can get a clear picture of the extent of the damage. They check the cabinet in which the sink is housed for any signs of decomposition or weakness. If the wood has deteriorated due to the leak, they may use infrared cameras to inspect the floor beneath it or the wall behind it. This allows them to see how much of the structure the water has saturated. If the room is upstairs, they may need to inspect the ceiling and walls in the space below it, too.
Another benefit of partnering with SERVPRO is the Claims Information Center. The initial assessment and estimate are uploaded to the client's work order where it is available for viewing 24 hours a day. Any changes made to the mitigation plan after the assessment are also added through the CIC so that both you and the client can stay informed on the progress of the work.
Complete Mitigation and Restoration
There are two processes that must occur to fully repair your client's home. The first stage is mitigation. Technicians tear out material that cannot be salvaged and make sure the remaining structure is dry. If the water has been soaking into the walls for a long time or if it has seeped into the floor below the fixed leak, they must also disinfect the area because chances are that bacteria or mold has started to grow.
The final stage is restoration. SERVPRO stands out among the competition because its teams handle both stages. That is, the same company that completes mitigation also rebuilds and matches new materials to the existing structure, resulting in fewer delays and better communication throughout the overall process.
When you choose SERVPRO as a preferred vendor, you can rest assured that your clients are getting high-quality, efficient service when they need cleanup after fixing a leaking faucet. Certified technicians can get their homes back to normal in no time.