3 Ways SERVPRO Helps With Claims

7/17/2021 (Permalink)

Our team is ready when you need us.

SERVPRO is an industry leader in fire and water cleanup and restoration. Claim services help insurance agents reduce costs, while also providing superior service to their clients. These are three of the ways the company can help with your claims.

1. Fast Response

The priority of our team is to provide an immediate emergency response to customers. Our team acts quickly to assess the damage and begin taking steps to prevent future damage, such as mold growth. This helps you keep costs down and helps your clients restore their property as quickly as possible. Wherever your clients are located, there is probably a franchise professional in New Bern, NC, ready to assist them.

2. Emphasis on Restoration

Restoring property costs less than replacing it. Our claim services team works to restore property whenever possible. Pretesting is completed for every loss so that we can quickly identify which property can be restored and which needs to be replaced. Our professionals have the latest training and equipment needed to clean and restore valuable documents, photos, and other fragile contents. We can also deal with odor removal and sewage issues, in addition to cleaning and restoring carpets and upholstery.

3. Electronic Claims Service

Our electronic claims service makes it easy for you to access all of the information about your clients' claims. You will be provided with an Excel formatted report and photos of valuable items and an itemized loss inventory. The electronic job file includes the first notice of loss, loss photos, estimates, and scanned forms and paperwork. You can access all pending and completed jobs and new assignments online. Additionally, you have access to job cost data and performance comparisons to industry standards.

SERVPRO claim services are designed to meet the needs of adjusters and clients. Working with our team will make the claims process as hassle-free as possible for you and your clients.