Fire Damage Repair and Restoration

24-Hour Emergency Service
Faster to Any Size Disaster
Locally Owned and Operated
A Trusted Leader in the Restoration Industry
Highly Trained Fire Restoration Technicians

A building fire can be very destructive, which is why cities and governments do all they can to keep fires from happening and spreading. Firefighters are ready to respond to the call of fire alarms and 911 calls at a moment's notice. We are grateful for the first responders in New Bern that put their lives at risk to keep us and our properties safe.

Emergency Mitigation and Board Up Services for New Bern

After a fire, it may not only be smoke damage that is visible. Water damage is also common because of the amount of water it takes the firefighters to put out the blaze. We understand the nuances of cleaning homes and businesses after a fire. There are many people who get involved, with many decisions that have to be made. That is why we perform board-up and emergency mitigation services 24 hours a day to keep the problems of secondary damage from getting out of hand.

We understand you may be feeling confused, stressed, and more than a little vulnerable. Our technicians will treat your family with empathy and your home with great care. Until help arrives, please refer to our Fire Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

Have Questions? Call Us Today – (252) 637-7274

Why Choose SERVPRO of New Bern?

We’re Faster to Any Size Disaster

When your New Bern home or business experiences fire or smoke damage, you need professional help quickly. SERVPRO of New Bern is dedicated to responding immediately, which helps to prevent secondary damage and to reduce the cost of restoration.

Learn More

highly trained fire damage restoration technicians

We’re Fire and Water Damage Specialists

There is no substitute for training and experience. As fire and water damage specialists, our business is built upon fire and water restoration expertise. We have the knowledge and the specialized equipment to get your property back to pre-fire condition.

Fire & Smoke Restoration Technician
Odor Control Technician
Upholstery & Fabric Cleaning Technician
Water Damage Restoration Technician

Learn More

Our Restore vs. Replace Mentality

Besides the obvious advantage of lower costs, our “restore first” mentality also gets you back into your home or business quicker and with less disruption to your life.

Learn More

Locally Owned Company with National Resources

SERVPRO of New Bern is locally owned and operated and we are proud to be part of this community. We are also part of a national network of over 2270 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale fire, water, and storm disasters.

We are proud to serve our local communities:

Our Fire Damage Restoration Services

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.